Privacy policy

Last updated: 30 September 2026

This policy explains what information Ludo Lantern (the "game") collects, why, and your choices. The game is provided by ST Solutions ("we", "us"). Contact: support@ludolantern.com.

1. Information we collect

Information	Why we use it
Player name and avatar letter	Shown to other players in games, friends lists and leaderboards.
Account ID and player code (created by the game)	To keep your progress and let friends find you.
Google or Apple sign-in ID (only if you sign in)	To restore your account on another phone. We receive an account identifier, not your password. We don't need your email address.
Game data: coins, gems, level, items, results, statistics, missions, tournaments and leaderboards	To run the game and its features.
Social data: friends, requests, gifts, blocks and reports	To provide friends features and keep players safe.
Chat messages	Delivered to the players at your table. We don't store them.
Purchase records: what you bought, the store's order or transaction number, and VIP renewal dates	To deliver what you bought, once, and to handle refunds. Payments are handled by Google Play or the App Store; we never see your card details.
Push address for alerts (only if you allow alerts)	To send the alerts you chose in Settings → Alerts (friends, support replies, rewards, news). Sent through Google Firebase (Android) or Apple (iPhone).
Support tickets: your messages and the ticket number	To answer you. Kept while your account exists, or up to 2 years for website tickets.
Technical data: IP address, device and app version, connection and error logs	To run the service, fix problems and prevent cheating and abuse.

We do not collect your contacts, precise location, photos or files.

2. Voice chat

Voice chat is off unless you turn it on. The app asks for microphone permission only then. Voice travels directly between players' phones, or through our relay server when a network requires it. We do not record or store voice.

3. Playing nearby without internet

Games on the same Wi-Fi or hotspot connect the phones directly. The app uses your local network only to find and join tables. Nothing from these games is sent to us.

4. Advertising

The game shows optional reward videos (to get free coins) and, every few games, a full-screen ad (never for VIP players). Ads are provided by Google AdMob. AdMob may collect your device's advertising ID, IP address and ad interactions to show, measure and (with your permission) personalise ads, as described in Google's policy.

Where the law requires it (for example in the EU, UK and Switzerland), the game asks for your consent first. You can change your choice any time in Settings → Privacy choices.
On iPhone, the game asks your permission before an advertising ID is used for tracking. If you say no, you still get ads, just not personalised ones.
When you finish a reward video, Google tells our server so we can give you the coins. We receive your game account ID for this, nothing else.
You can reset or delete your advertising ID in your phone's settings.

5. How we share information

Other players see your name, level, avatar and game actions.
Service providers, only to provide their services: our server host (Vultr, Singapore), sign-in (Google, Apple), alerts (Google Firebase, Apple Push Notification service), ads (Google AdMob) and purchases (Google Play, App Store).
If required by law, or to protect players and the service.

We do not sell your personal information.

6. How long we keep it

We keep your data while your account exists. When you delete your account, your profile, progress and friends are removed from our game server at once; copies in backups are removed within 14 days. Server logs are kept for up to 30 days.

7. Your choices and rights

Delete your account in the game (Settings → Account → Delete account) or as described on this page.
Access or correct your data: change your name in the game, or open a support ticket.
Voice and microphone: keep voice off, or remove the permission in your phone's settings.
Alerts: turn each kind on or off in Settings → Alerts, or turn off notifications for the app in your phone's settings.
Ads: Settings → Privacy choices (where available), and your phone's advertising and tracking settings.
Depending on where you live, you may have more rights (such as under the GDPR). Open a support ticket and we will respond within 30 days.

8. Children

The game is not directed at children under 13, and we do not knowingly collect personal information from them. Open text chat with strangers is not available: random opponents can only use quick phrases and emojis. If you believe a child has given us information, contact us and we will delete it.

9. Security

Connections between the game and our server are encrypted (HTTPS/WSS). Access to our servers and admin tools is restricted and protected. No system is perfectly secure, but we work hard to protect your information.

10. International transfers

Our server is located in Singapore. By using the online features, your information is processed there.

11. Changes

We may update this policy. We will change the date above and, for important changes, tell you in the game.

12. Contact

ST Solutions · support@ludolantern.com